Customer Service

Contact Us

Via Phone:

(866) 699-7374


Product Questions/Concerns

(866) 699-7374


Contact Us Via Email



Corporate Headquarters

Bates Footwear

9341 Courtland Drive
Rockford, MI 49351

P: 616.863.3998
F: 616.866.5653
E: bates@wwwinc.com

International Inquiries

Contact Treverlyn Helton
treverlyn.helton@wwwinc.com

Sales Force

U.S.

West Coast

Northern CA, Northern NV
Ron Macy Associates
Joe Souza
joe@macyassoc.com

Hawaii
Jan Macy
jan@macyassoc.com

Southern CA
Ryan Macy
ryan@macyassoc.com

AZ, Greater Las Vegas
Mark Pattison
mark@macyassoc.com

Rocky Mountains

CO, NM, WY, ND, SD, Greater El Paso, TX
Jim Layman & Associates
Jim Layman
LaymanR@aol.com

UT, ID, MT, Eastern OR & WA
Jim Layman & Associates
Gary Hughes
garyh918@yahoo.com

Central Plains

MO, KS, IA, NE
Beau Burgnon
beau.burgnon@wwwinc.com

South

TX (El Paso excluded), OK
Marc Tidwell
marc.tidwell@wwwinc.com

Southeast

FL
SouthStar Rep Company
Bryan Groce
rbg24@earthlink.net

GA, SC
SouthStar Rep Company
Chris Unkle
chris@southstarrepcompany.com

LA, MS, AL
SouthStar Rep Company
Jack Rauch
jackr98765@aol.com

Central

AR, KY, TN
SouthStar Rep Company
David Laws
dlaws01@bellsouth.net

Atlantic Coast

NC, VA
Tom Maxwell
tom.maxwell@wwwinc.com

Mid West

IN, OH, MI, WV, Western PA
Larry Good
larry.good@wwwinc.com

Upper Mid West

IL, WI, MN
Bill Schiesser
bill.schiesser@wwwinc.com

Michigan

Tom Maxwell
tom.maxwell@wwwinc.com

Mid Atlantic

Eastern PA, NJ, DE, MD, Washington D.C.
Brian Hoerner
brian.hoerner@wwwinc.com

 

Upstate NY

Howard Lapides
howard.lapides@wwwinc.com

New England

Metro NYC, Long Island, CT, RI, MA, VT, NH, ME
Michael Gelb
michael.gelb@wwwinc.com

Military Only

West Coast
CA, AZ, NV, OR, WA
Richard Hastings
richard.hastings@wwwinc.com

Atlantic Coast
NC, VA
Dick Cheniae
dick.cheniae@wwwinc.com

Southeast
FL (Panhandle excluded), GA, SC
Jim & Ali Steele
jim.steele@wwwinc.com

South
FL Panhandle, MS, AL, LA, TX, OK
Matt Wells & Nicki Wells
kaswel@cox.net

Illinois
Paige Unangst
paige.unangst@wwwinc.com

Hawaii
David Johnson
david@honolulujewelrycompany.com

Europe

European Union
Terpstra Sales Agency BV
Gerard Terpstra
gerard@tsagency.com

Europe – US Military, AAFES

Harper & Smith
Mark Smith
mark.smith@harper-smith.com

United Kingdom

Wolverine Safety Network
Paul Bowkett paul.bowkett@wwwinc.com