Customer Reviews (10)
  • Customer Reviews

(10)
0.62
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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30% of reviewers recommend this product

Performance
beautiful shoes. - by , Dec 10, 2019
5/ 5 Stars
Theese shoes are beautiful. I however did not keep mine as I personally have never worn a shoe like this and was trying them out but took other directions based on personal comfort reasons but they fit very snug and looked great. outstanding service

beautiful shoes.

Dec 10, 2019
Theese shoes are beautiful. I however did not keep mine as I personally have never worn a shoe like this and was trying them out but took other directions based on personal comfort reasons but they fit very snug and looked great. outstanding service
Bates Footwear's reply

Thanks for your great feedback!

Comfortable but wear bad - by , Oct 20, 2019
3/ 5 Stars
These boots are one of the most comfortable boots I've worn for work. I found that the sole wears out very quick. I can only get about a year out of the sole. They would also be 1000 times better with a more rugged sole with more traction.

Comfortable but wear bad

Oct 20, 2019
These boots are one of the most comfortable boots I've worn for work. I found that the sole wears out very quick. I can only get about a year out of the sole. They would also be 1000 times better with a more rugged sole with more traction.
The Best, but not worth the price tag - by , Jan 16, 2019
4/ 5 Stars
I absolutely love these boots. For law enforcement, theyre polishble, clean looking and agile enough for chases. These blow every fancy tactical boot Ive had for duty. However, the material used for the outersole isnt good. Its a soft porous material that deteriorates in short time. They also come with thin flimsy laces, which for the money I paid Id expect better laces at least. Bates customer service is great though and they made it right. I wish they would use better outersoles on these

The Best, but not worth the price tag

Jan 16, 2019
I absolutely love these boots. For law enforcement, theyre polishble, clean looking and agile enough for chases. These blow every fancy tactical boot Ive had for duty. However, the material used for the outersole isnt good. Its a soft porous material that deteriorates in short time. They also come with thin flimsy laces, which for the money I paid Id expect better laces at least. Bates customer service is great though and they made it right. I wish they would use better outersoles on these
Surprised - by , Apr 11, 2017
4/ 5 Stars
I generally do not like Bates boots. However, I liked the way these boots looked so I took a chance. The boots are light, comfortable, professional looking, and can be tied very tight (if that is your thing). My only issue is the left boot clicks when I walk. I can hear the click if there is hardly any background noise. No idea what is clicking as I can't see anything broken or out of place. The right one is as close to perfect as can be.

Surprised

Apr 11, 2017
I generally do not like Bates boots. However, I liked the way these boots looked so I took a chance. The boots are light, comfortable, professional looking, and can be tied very tight (if that is your thing). My only issue is the left boot clicks when I walk. I can hear the click if there is hardly any background noise. No idea what is clicking as I can't see anything broken or out of place. The right one is as close to perfect as can be.
Bates Footwear's reply

Please feel free to give the team a call at 866.699.7374. We'd be happy to look into this for you. Thanks!

Great while they last - by , Mar 27, 2017
3/ 5 Stars
Use boots during police patrol. They look and feel great and are easy to polish. The only issue is they don't last very long. I've owned several pairs and the heel stitching always, without fail, loosens and eventually frays leaving the boots useless. My department buys the boots for me so it's not a huge issue but I wouldn't recommend these boots to anyone who had to pay for them which is unfortunate because they really do look great.

Great while they last

Mar 27, 2017
Use boots during police patrol. They look and feel great and are easy to polish. The only issue is they don't last very long. I've owned several pairs and the heel stitching always, without fail, loosens and eventually frays leaving the boots useless. My department buys the boots for me so it's not a huge issue but I wouldn't recommend these boots to anyone who had to pay for them which is unfortunate because they really do look great.
Bates Footwear's reply

We appreciate and value your feedback. We always warranty for any manufacturing defects, however this does not cover wear and tear due to usage. If you feel this is a manufacturing defect please reach out to the team at 866.699.7374. We'd be happy to take a look. Thank you.

Great boots - by , Dec 15, 2015
4/ 5 Stars
I'm on my third pair of these boots. I've gotten great use out of them for daily wear as a patrol cop. They shine up very nicely and look great with the uniform. I had a pair recently that I had to get rid of as the soles disintegrated while running after a suspect. The boots were five years old however. I hated to do it as the boots still looked great. Replaceable or more durable sole would be great. I can't really complaint however as I said, they were five years old. I've got a new pair now. Same great look, comfort and fit.

Great boots

Dec 15, 2015
I'm on my third pair of these boots. I've gotten great use out of them for daily wear as a patrol cop. They shine up very nicely and look great with the uniform. I had a pair recently that I had to get rid of as the soles disintegrated while running after a suspect. The boots were five years old however. I hated to do it as the boots still looked great. Replaceable or more durable sole would be great. I can't really complaint however as I said, they were five years old. I've got a new pair now. Same great look, comfort and fit.
They just don't last - by , Oct 11, 2015
2/ 5 Stars
I've had two pair of these boots. They look good and feel good. But they just don't last. After spending $190 on a pair of boots you would think they would last longer than a year. The soal is slick and the stitching up the heel comes apart. I will not be purchasing another pair for $190. I don't make a lot of money working in Law Engorcement so when I spend that much money I need something that last. THEY JUST DONT LAST!!!!!!

They just don't last

Oct 11, 2015
I've had two pair of these boots. They look good and feel good. But they just don't last. After spending $190 on a pair of boots you would think they would last longer than a year. The soal is slick and the stitching up the heel comes apart. I will not be purchasing another pair for $190. I don't make a lot of money working in Law Engorcement so when I spend that much money I need something that last. THEY JUST DONT LAST!!!!!!
Bates Footwear's reply

We always stand behind our products and provide warranty for any manufacturing defect. This does not cover wear and tear due to usage. Please feel free to give the team a call at 866.699.7374. Thank you.

Good upper, sole medium - by , May 04, 2012
4/ 5 Stars
Have gone through 2 pairs in medical office setting but tons of weekend play, motorcycle rides etc. The pros. They are comfortable. Would give them 8 out of 10 for comfort. Looks 8 out of 10. They arent the street thug look with thick military sole which is great. They look professional. The upper leather wears well, resists scuffs, provides nice support but doesnt require prolonged break in. The ONLY con on this boot which can be used for work, date night, quick run on the triumph, etc is the sole doesnt last as it should. Make it replaceable or more durable. My shoe repair shop said sole is not replaceable. Dont want it to be super thick mud boot sole but maybe find a more durable material that isnt slick hard plastic. I hated throwing away the first pair after 2.5 years just beacuse the sole was bad as the upper was still fine.

Good upper, sole medium

May 04, 2012
Have gone through 2 pairs in medical office setting but tons of weekend play, motorcycle rides etc. The pros. They are comfortable. Would give them 8 out of 10 for comfort. Looks 8 out of 10. They arent the street thug look with thick military sole which is great. They look professional. The upper leather wears well, resists scuffs, provides nice support but doesnt require prolonged break in. The ONLY con on this boot which can be used for work, date night, quick run on the triumph, etc is the sole doesnt last as it should. Make it replaceable or more durable. My shoe repair shop said sole is not replaceable. Dont want it to be super thick mud boot sole but maybe find a more durable material that isnt slick hard plastic. I hated throwing away the first pair after 2.5 years just beacuse the sole was bad as the upper was still fine.
Bates Footwear's reply

Thanks for your helpful comments regarding this style! We are happy we can keep you looking classy in everything you do, thanks for all of your support!

Substandard - by , Oct 27, 2011
1/ 5 Stars
I work in an office and prefer to wear boots. I bought these thinking they would easily last for the next five years given the light conditions they were being used in. I've had them less than one year and the soles are nearly worn smooth and the stictching on the back seams is starting to fall out. I would not recommend these. If you wore them for Police or Postal work they would be completely worn out within a few months.

Substandard

Oct 27, 2011
I work in an office and prefer to wear boots. I bought these thinking they would easily last for the next five years given the light conditions they were being used in. I've had them less than one year and the soles are nearly worn smooth and the stictching on the back seams is starting to fall out. I would not recommend these. If you wore them for Police or Postal work they would be completely worn out within a few months.
Bates Footwear's reply

Thanks for the review. We're so sorry about the durability of the footwear!! We will be in contact shortly to help you with this matter!

Update with Photo - by , Sep 11, 2011
1/ 5 Stars
Called Bates customer service and described problems with heel and sole just disengrating while walking after wearing the boots only 5 times. The customer service rep told me this does happen and since boots are two years old they will not fix or replace the boots. They did offer a 20% discount coupon code for my next purchase. I have worn Bates since the first day of the Police Academy some 20 something years ago. I will not be wearing them again after they will not warranty an obvious manufacturing issue.

Update with Photo

Sep 11, 2011
Called Bates customer service and described problems with heel and sole just disengrating while walking after wearing the boots only 5 times. The customer service rep told me this does happen and since boots are two years old they will not fix or replace the boots. They did offer a 20% discount coupon code for my next purchase. I have worn Bates since the first day of the Police Academy some 20 something years ago. I will not be wearing them again after they will not warranty an obvious manufacturing issue.
Bates Footwear's reply

Thank you for writing your review. We will have someone contact you shortly about your footwear.