Ratings & Reviews (12)
(12)
0.8166666666666667
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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33% of reviewers recommend this product

Performance
Poor Soles - by , Oct 27, 2019
4/ 5 Stars
Have worn Bates for years, these still look good but he heel came apart.

Poor Soles

Oct 27, 2019
Have worn Bates for years, these still look good but he heel came apart.
Bates Footwear's reply

Have you reached out to our customer service team yet? We stand behind our products and we would love the opportunity to help. Please visit our ‘Contact Us’ page and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 866.699.7374. Thank you!

It was as expected - by , Aug 05, 2019
5/ 5 Stars
Great product but a little bit price.

It was as expected

Aug 05, 2019
Great product but a little bit price.
I like the shoes - since 2012 - but don't cheapen them further. - by , Oct 05, 2018
3/ 5 Stars
This product has been cheapened considerably since I started purchasing & wearing these shoes - sometime in 2012. I would like you to not cheapen it further. I would rather you increase the price. But, that view is probably not shared by my fellow purchasers. Inflation is relentless - i.e., a 1/2 gallon of ice cream is now frequently just three quarts - a gallon of bleach, I notice, is now less than a gallon. If these shoes are cheapened any further, I may have to look for an alternative. When I first started wearing these shoes in 2012, it took a while to break them in. Not any more. Please don't move the production overseas. Maybe, you could two-tier it - keep one shoe the same & increase the price - don't make them till you have a minimum amount of orders.

I like the shoes - since 2012 - but don't cheapen them further.

Oct 05, 2018
This product has been cheapened considerably since I started purchasing & wearing these shoes - sometime in 2012. I would like you to not cheapen it further. I would rather you increase the price. But, that view is probably not shared by my fellow purchasers. Inflation is relentless - i.e., a 1/2 gallon of ice cream is now frequently just three quarts - a gallon of bleach, I notice, is now less than a gallon. If these shoes are cheapened any further, I may have to look for an alternative. When I first started wearing these shoes in 2012, it took a while to break them in. Not any more. Please don't move the production overseas. Maybe, you could two-tier it - keep one shoe the same & increase the price - don't make them till you have a minimum amount of orders.
Bates Footwear's reply

We appreciate your feedback. Thank you.

Poor sole workmanship - by , Oct 02, 2017
1/ 5 Stars
My son purchased these just before starting school, a few weeks later he tells me he needs new shoes as his are falling apart. The heels are split and cracking on shoes he's had less than 2 months! We've worn Bates shoes for years in this family, so for this pair to crumble so soon is very shocking. I do hope we are not going to have to buy shoes every 6 weeks for the rest of the school year!!

Poor sole workmanship

Oct 02, 2017
My son purchased these just before starting school, a few weeks later he tells me he needs new shoes as his are falling apart. The heels are split and cracking on shoes he's had less than 2 months! We've worn Bates shoes for years in this family, so for this pair to crumble so soon is very shocking. I do hope we are not going to have to buy shoes every 6 weeks for the rest of the school year!!
Bates Footwear's reply

Have you reached out to the team yet? We'd be happy to help. Feel free to contact us at 866.699.7374 or email us at customerservice@batesfootwear.com. Thank you.

Inconsistent Leather Quality - by , Sep 13, 2017
1/ 5 Stars
Being active duty, I have had multiple pairs of these shoes over the years. Some pairs look great, but then others just crease and bend so much that the shoe looks sloppy and prematurely aged. This describes my current pair: the left shoe is fine, but after THREE DAYS of wear the right has very large creases and very strange stress marks where the leather meets the sole. I am very careful with my shoes... proper polishing, cleaning, and religious storage with shoe trees. Regardless, I still get mixed results, so much so that I am looking for a non-Bates alternative that still complies with the Navy uniform regs. Very disappointed.

Inconsistent Leather Quality

Sep 13, 2017
Being active duty, I have had multiple pairs of these shoes over the years. Some pairs look great, but then others just crease and bend so much that the shoe looks sloppy and prematurely aged. This describes my current pair: the left shoe is fine, but after THREE DAYS of wear the right has very large creases and very strange stress marks where the leather meets the sole. I am very careful with my shoes... proper polishing, cleaning, and religious storage with shoe trees. Regardless, I still get mixed results, so much so that I am looking for a non-Bates alternative that still complies with the Navy uniform regs. Very disappointed.
Bates Footwear's reply

We stand behind our products and we are always happy to help. Please give the team a call at 866.699.7374. Thank you.

Great shoe! - by , Jul 21, 2017
5/ 5 Stars
Another great shoe in a long line of great shoes! This is my third or fourth pair of black oxfords. I also have brown. They have all been as good as I have come to expect from Bates.

Great shoe!

Jul 21, 2017
Another great shoe in a long line of great shoes! This is my third or fourth pair of black oxfords. I also have brown. They have all been as good as I have come to expect from Bates.
Best in the market - by , Oct 25, 2016
5/ 5 Stars
Bates is the best brand in the uniform shoe market hands down. You can't go wrong with them.

Best in the market

Oct 25, 2016
Bates is the best brand in the uniform shoe market hands down. You can't go wrong with them.
Bates Footwear's reply

We make it our mission to provide the best! Thank you.

These are the best shoes mamkind as made. Try it and ypu will share my true opion. - by , Jul 10, 2016
5/ 5 Stars
Best shoes ever made by mankind.

These are the best shoes mamkind as made. Try it and ypu will share my true opion.

Jul 10, 2016
Best shoes ever made by mankind.
Bates Footwear's reply

Thank you for your OUTSTANDING feedback!

The quality has remained unchanged for decades. - by , Mar 26, 2016
5/ 5 Stars
My husband purchased 2 pairs of Bates when our tax refund arrived. He had not had a new pair in 2 years, and although he could make the tops shine, his soles were wearing. He has been buying Bates since he was in the Navy, over 40 years ago. They always fit and they always can be cleaned with a little polish and a buffing rag.

The quality has remained unchanged for decades.

Mar 26, 2016
My husband purchased 2 pairs of Bates when our tax refund arrived. He had not had a new pair in 2 years, and although he could make the tops shine, his soles were wearing. He has been buying Bates since he was in the Navy, over 40 years ago. They always fit and they always can be cleaned with a little polish and a buffing rag.
What An Amazing Shoe - by , Jun 15, 2012
5/ 5 Stars
I needed some oxfords to wear at The Citadel, and many of my friends suggested that I look into Bates oxford shoes. The shoe is comfortable, light and easily takes a shine! I look forward to purchasing another pair in the future. Great job Bates! I'm extremely satisfied with the quality and price of the shoes.

What An Amazing Shoe

Jun 15, 2012
I needed some oxfords to wear at The Citadel, and many of my friends suggested that I look into Bates oxford shoes. The shoe is comfortable, light and easily takes a shine! I look forward to purchasing another pair in the future. Great job Bates! I'm extremely satisfied with the quality and price of the shoes.
Bates Footwear's reply

Thanks for this great review! We are very happy to know that you love your Bates!!