As communities around the world react to COVID-19, the sacrifices of first responders everywhere do not go unnoticed. These are trying and unprecedented times and the unwavering dedication of these men and women to keep us safe reminds us of their admirable character and dedication. We want to take this moment to say THANK YOU to ALL first responders for their unflinching commitment to protecting and serving their communities no matter what.

At Bates, we are united with all Americans in the commitment to limit potential exposure to COVID-19 in the communities where we live, work, and play. Our online store, batesfootwear.com, is still open for business and we will continue shipping to all areas of the United States. We are monitoring regional progression of the virus and poising our teams to take action accordingly as the situation evolves. Across all of our facilities and delivery operations, we have increased the frequency of proper cleaning and sanitization in all areas, with an emphasis on high-touch areas and we will continue to monitor operations daily to ensure the safety of all of our employees.

As always, our customer service team is available to answer any questions by phone at 866-699-7374. Hours of operation are Monday – Friday, 8am – 9pm EST, and Saturday – Sunday, 9am – 6pm EST.

Wishing you safety and health.

Keith Carrato
Vice-President/General Manager,
Bates Footwear