Ratings & Reviews (21)
(21)
0.8
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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10% of reviewers recommend this product

Performance
cracks - by , Nov 09, 2014
1/ 5 Stars
Uppers started to crack, shoes are less than a year old and are used once a month.

cracks

Nov 09, 2014
Uppers started to crack, shoes are less than a year old and are used once a month.
Bates Footwear's reply

If the uppers have cracked on the High Gloss Oxford, please give our customer service a call at 866-699-7374 to go forward with a warranty return.

Shoe uppers crack - by , Nov 09, 2014
1/ 5 Stars
Cracks have developed in the uppers of the shoes that have been worn about 10 times

Shoe uppers crack

Nov 09, 2014
Cracks have developed in the uppers of the shoes that have been worn about 10 times
Bates Footwear's reply

If there is an issue with the High Gloss Oxford, give our team a call at 866-699-7374 to set up a warranty return.

Poor durability of heels - by , Dec 13, 2016
1/ 5 Stars
I have had the dress shoes for about two years, but I wear them only once or twice a year. I have used them less than five times, and the heels of both sides just broken off during the Non-commissioned Officer Academy graduation ceremony. Its material seems like sponge. I expect longer lasting shoes at the cost I paid for it. It would be extra high cost for a few time use only. I am very disappointed. :(

Poor durability of heels

Dec 13, 2016
I have had the dress shoes for about two years, but I wear them only once or twice a year. I have used them less than five times, and the heels of both sides just broken off during the Non-commissioned Officer Academy graduation ceremony. Its material seems like sponge. I expect longer lasting shoes at the cost I paid for it. It would be extra high cost for a few time use only. I am very disappointed. :(
Bates Footwear's reply

Compounds in the rubber can breakdown with age and minimal use, but we do stand behind our products and would be happy to do all we can to help. Please call the team at 866.699.7374 or email us at customerservice@batesfootwear.com. Thank you.

Sole explosion! - by , May 30, 2019
1/ 5 Stars
Both of my soles in the heel blew wide open. I mean they fell apart on one of the most important events in my career. These shoes are rarely used and have little to no wear on the bottoms and they just blew wide open. TERRIBLE SHOES PERIOD!

Sole explosion!

May 30, 2019
Both of my soles in the heel blew wide open. I mean they fell apart on one of the most important events in my career. These shoes are rarely used and have little to no wear on the bottoms and they just blew wide open. TERRIBLE SHOES PERIOD!
Bates Footwear's reply

This can happen when footwear is not worn regularly. Have you reached out to our customer service team yet? We stand behind our products and we would love the opportunity to help. Please visit our ‘Contact Us’ page and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 866.699.7374. Thank you!

Heal broke off - by , Jul 25, 2016
2/ 5 Stars
Bates! Come on! I've had these shoes for two years? But they've been worn 5-6 times. They stay wrapped up in the box otherwise. Today during lunch for my SNCO PEC course, the heal breaks off! Now I get to stumble through the rest of the day with no heal on my right shoe. Ridiculous! Yes, the shoe looks and fits great. BUT, for this price, I need more than 5-6 uses!

Heal broke off

Jul 25, 2016
Bates! Come on! I've had these shoes for two years? But they've been worn 5-6 times. They stay wrapped up in the box otherwise. Today during lunch for my SNCO PEC course, the heal breaks off! Now I get to stumble through the rest of the day with no heal on my right shoe. Ridiculous! Yes, the shoe looks and fits great. BUT, for this price, I need more than 5-6 uses!
Bates Footwear's reply

Age and minimal use can affect the breakdown of rubber and polyurethane soles, but we stand behind our footwear and our team would be happy to help. Please give us a call at 866-699-7374. Thank you.

Wonderful Shoe - by , Nov 15, 2010
4/ 5 Stars
I have two pairs of this particular style of shoe. I have worn them for almost ten years on a weekly basis. They are still in wonderful condition. The shine is still in above par condition. Not perfect considering years of use. Still unless you look at the inside of my heels you would never know that the shine has faded at all. The only downside to this shoe for me is the heel. For some reason it feels harder then what I expected it to be, there is not much of a cushion on the inside. If this is the only complaint anyone would have about a pair of shoes, they can't be too bad. Thanks Bates for making such a wonderful shoe.

Wonderful Shoe

Nov 15, 2010
I have two pairs of this particular style of shoe. I have worn them for almost ten years on a weekly basis. They are still in wonderful condition. The shine is still in above par condition. Not perfect considering years of use. Still unless you look at the inside of my heels you would never know that the shine has faded at all. The only downside to this shoe for me is the heel. For some reason it feels harder then what I expected it to be, there is not much of a cushion on the inside. If this is the only complaint anyone would have about a pair of shoes, they can't be too bad. Thanks Bates for making such a wonderful shoe.
Well-made, good fitment, and heavy! - by , Aug 14, 2019
4/ 5 Stars
I wish I could have received the lite version of the above shoe for comparison, because this shoe seems heavier than my duty boots! It is, however, comfortable, and easy to maintain in classy shape. A great shoe!

Well-made, good fitment, and heavy!

Aug 14, 2019
I wish I could have received the lite version of the above shoe for comparison, because this shoe seems heavier than my duty boots! It is, however, comfortable, and easy to maintain in classy shape. A great shoe!
Bates Footwear's reply

Thanks for your great feedback!

- by , Mar 06, 2011
5/ 5 Stars
I was issued a pair of these seven years ago and I was very reluctant to wear them. Yet after wearing them with my uniform and with my work uniform. I love the way they look. Now I'll admit they are not the most comfortable pair of shoes I own. I've walked over 100 miles in them (no exaggeration), broken them in and it's got it's share of battle scars.. Mainly from people dropping their m1s on them. (Those people will remain nameless.) They are a good and long lasting shoe that I would recommend to anyone I know. Unfortunately I've gotten to the point where I've outgrown my old pair and I'm not looking forward to the price tag. Yet I'll be glad to get another pair. My only complaint on them is the price... but when you think about it, I got more than my money's worth out of those shoes.

Mar 06, 2011
I was issued a pair of these seven years ago and I was very reluctant to wear them. Yet after wearing them with my uniform and with my work uniform. I love the way they look. Now I'll admit they are not the most comfortable pair of shoes I own. I've walked over 100 miles in them (no exaggeration), broken them in and it's got it's share of battle scars.. Mainly from people dropping their m1s on them. (Those people will remain nameless.) They are a good and long lasting shoe that I would recommend to anyone I know. Unfortunately I've gotten to the point where I've outgrown my old pair and I'm not looking forward to the price tag. Yet I'll be glad to get another pair. My only complaint on them is the price... but when you think about it, I got more than my money's worth out of those shoes.
very good shoes - by , Jan 26, 2012
5/ 5 Stars
I wear them for military parades and they are very comfortable.

very good shoes

Jan 26, 2012
I wear them for military parades and they are very comfortable.
Bates Footwear's reply

Thank you for writing your review!

Initial WOW - by , Jan 30, 2013
5/ 5 Stars
Got my mens oxford black hi gloss shoes today 1/30/13. Have been wearing them around the house for a couple hours now to insure fit & comfort. WOW. The style number is E00941. Initially all feels a-ok. Want to break them in around the house for another day or two to insure initial evaluation is as good as I think and deserving a WOW.

Initial WOW

Jan 30, 2013
Got my mens oxford black hi gloss shoes today 1/30/13. Have been wearing them around the house for a couple hours now to insure fit & comfort. WOW. The style number is E00941. Initially all feels a-ok. Want to break them in around the house for another day or two to insure initial evaluation is as good as I think and deserving a WOW.
Bates Footwear's reply

Thanks for the fantastic review. We are happy to hear you are finding them comfortable right out of the box. We would love to get an update down the road!